Grand Terrace Community Satisfaction Survey

At the January 22, 2008 City Council meeting, Council approved the contract with Probolsky Research to conduct a community survey which included gathering input from community members via a query-based telephone poll.  A total of 25 questions were asked including open-ended and follow-up questions.

The importance of community surveys:

• To obtain statistically valid results from households throughout Grand Terrace
• To rate the quality of service within Grand Terrace
• To assist the City in developing, improving and implementing strategic goals and objectives for the future of the City

Details on the survey:

• A total of 2,922 Grand Terrace voter’s phone numbers, chosen randomly, were dialed, 555 people were spoken with, and 300 voters completed the survey
• The survey has a margin of error of ±5.8%
• Interviews were conducted between Saturday, February 2 through Tuesday, February 5, 2008
• The full results of the 249 page survey are available on the City’s website and copies are available at City Hall for the public to review
• Included in the full document are 34 pages of open ended responses verbatim from those polled

To view the community satisfaction survey, click on the links below:

Community Satisfaction Survey (Full Version)